Privacy Policy

Effective Date: January 1, 2026

Pro Ripple is a chimney repair company serving Bridgewater, New Jersey, and nearby communities. We've been in business since 2022, and we take your privacy seriously. This policy explains what information we collect, why we collect it, and how we keep it safe when you visit our website or call us for service.

Information We Collect

When you contact us, we collect the details you give us: your name, phone number, email address, and the address where you need chimney work. If you call our office, we may note the reason for your call so our technicians can help you faster.

We also collect some information automatically when you browse our website, like your IP address, browser type, and the pages you visit. This helps us understand how people find us and what they're looking for.

How We Use Information

We use your information to schedule appointments, provide chimney repair estimates, and stay in touch about your service. For example, we'll call or text you to confirm a visit or let you know when a technician is on the way.

We also use your information to improve our website and services, respond to your questions, and send occasional updates about Pro Ripple. You can opt out of marketing messages at any time.

Cookies and Tracking

Our website uses cookies to remember your preferences and to see how visitors move around the site. Cookies are small text files stored on your device. They help us make the site work better for you.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you turn off cookies, some parts of our website may not work as smoothly.

Analytics and Third-Party Tools

We use tools like Google Analytics to track website traffic and understand which pages are most helpful. These tools collect anonymous data and don't identify you personally.

We may also use third-party services for scheduling, customer reviews, or advertising. These providers have their own privacy policies, and we encourage you to review them.

Data Sharing and Disclosure

We do not sell or rent your personal information. We share it only with trusted partners who help us run our business, such as scheduling software or payment processors, and only as needed to serve you.

We may also share information if required by law, to protect our rights, or in connection with a business transfer. In those cases, we'll take steps to keep your information confidential.

Data Retention

We keep your information for as long as it's needed to provide services and meet legal requirements. For example, we retain service records for a reasonable period so we can honor warranties and answer any follow-up questions.

When we no longer need your information, we securely delete or anonymize it.

Data Security

We use industry-standard measures to protect your information from unauthorized access, loss, or misuse. This includes secure servers, encryption, and limiting access to only those who need it.

While we work hard to safeguard your data, no method of transmission over the internet is completely secure. We encourage you to use caution when sharing personal information online.

User Rights

You have the right to ask us what personal information we hold about you, to correct any mistakes, or to request that we delete it. You can also ask us to stop using your information for marketing.

To exercise any of these rights, just contact us using the details below. We'll respond promptly and do our best to help.

Children's Privacy

Our services are meant for adults. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we'll post the new version on this page and change the effective date at the top.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Privacy Contact